Help Center

FAQ's

Find answers to commonly asked questions about our relocation services.

General

We offer a comprehensive range of relocation services including household shifting, office relocation, international moving, car and bike transport, warehousing, and goods insurance. Each service is tailored to meet your specific needs.

We provide relocation services across all major cities in India and international destinations. Our network covers 500+ cities with dedicated teams in metro cities like Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Pune.

You can get a free quote by calling us, sending a WhatsApp message, filling out the contact form on our website, or requesting an in-home survey. Our team will assess your requirements and provide a detailed, transparent quote within 30 minutes.

Yes, we are IBA approved, government verified, and ISO certified. We comply with all regulatory requirements and maintain the highest standards of service quality and safety.

Pricing & Payment

Moving costs are calculated based on the volume and weight of goods, distance between locations, type of packing materials needed, and any special handling requirements. We provide transparent pricing with no hidden charges.

Yes, we offer seasonal discounts, early booking offers, and special rates for senior citizens and defense personnel. Contact us to learn about current promotions and get the best deal for your move.

We accept cash, bank transfers, UPI payments (GPay, PhonePe, Paytm), cheques, and credit/debit cards. You can also pay in installments for larger moves.

Packing & Safety

We use industry-grade packing materials including multi-layer bubble wrap, corrugated sheets, thermocol padding, sturdy cartons, wooden crating for fragile items, and specialized wardrobe boxes for clothing.

Fragile items receive special attention with multiple layers of bubble wrap, foam padding, and custom wooden crates. Each fragile item is individually wrapped, labeled, and placed in reinforced boxes with extra cushioning.

Yes, we have clean, secure and professionally managed warehouses for short-term and long-term storage. Our facilities include 24/7 surveillance, pest control and climate management.

Insurance & Claims

Yes, we offer comprehensive transit insurance that covers the full value of your goods. Insurance is optional but highly recommended for complete peace of mind during the relocation process.

In the rare event of damage, our dedicated claims team will process your claim within 48 hours. If you have opted for insurance, you will receive full compensation as per the policy terms. We also have an internal damage resolution process for non-insured moves.

Still Have Questions?

Our team is available 24/7 to help you with any queries.

15+ Years of Experience Verified Moving Team GPS-Enabled Trucks Real-Time Tracking Quality Packing Materials Affordable Pricing Safe Vehicle Transport Secure Warehousing Insured Shipments Pan-India Coverage International Moving Fast & On-Time Delivery Transparent Quotes 24/7 Support Corporate Relocations Home Shifting Experts Friendly, Trained Staff No Hidden Charges